Cookie & Privacy Policy

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Cookie & Privacy Policy
Backstage Theatre is committed to protecting the privacy of users of this website. We are aware that as a user of this website you care about the security and privacy of your information. Any personal information that you volunteer to Backstage Theatre will be treated with the highest standards of security and confidentiality, strictly in accordance with the GDPR2018
Cookies
Our website may store some information (known as a cookie) on your computer. Cookies help you get the best out of the site and help us provide you with a better service. They cannot be used to identify you personally.

Disabling cookies
You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies may result in the disabling of certain functionality and features of our website.

When you purchase tickets, gift vouchers, merchandise or membership through our Box Office at Backstage Theatre, your name, email, phone number, and address data number will be stored by our ticketing partner, Tickets.com. From time to time, we may send you information about the Backstage Theatre and our programme of events. If you contact us to let us know you want to receive information from Backstage Theatre about
Collecting data on our customers informs us on how best to communicate with you and inform you about events and also to present you with special offers at Backstage Theatre that we judge may be of interest to you based on your transaction history. This information helps the Backstage Theatre understand more about who our audiences are and what their preferences may be. This information helps us make decisions around the conduct of our business.
If you do not wish to receive this information, please tell us at the time of booking or by emailing us
Online Data
When you book tickets online, data is shared with Tickets.com in order to process the transaction. Where patrons have opted to provide their details for emailings, data will be shared with MailChimp (our email partner) and for text alerts with Sendmode.
Tickets.com acts as a data processor on behalf of Backstage Theatre
Tickets.com, MailChimp and Send Mode have implemented appropriate technological measures to protect against accidental loss, destruction, damage, alteration or disclosure.
For more information, please see their privacy notices here:
MailChimp privacy document
Tickets.com privacy document
Sendmode privacy document

Mailing Lists
When you sign up for our mailing list, either at the time of booking or separately through our sign up form, we collect personal information. We use that information for a couple of reasons: to share information such as upcoming shows; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We also gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our marketing. You can unsubscribe by clicking the unsubscribe link at the bottom of any of our emails or by emailing us

The website contains links to other sites not controlled or operated by Backstage Theatre. Backstage Theatre is not responsible for the privacy policies of websites that it does not control or operate.

If you would like to review the data we hold for you on our database please emailing us and we’ll arrange for this information to be disclosed. For security reason we will ask you to provide proof of identification. You also have the right to rectify or delete inaccuracies in your personal data, and to object to the processing of your personal data.
Changes to Our Privacy Policy
We may update review and update this policy. This version was last adopted in May 2018

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